Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, username, password)
• Profile information (display name, avatar)
• Server listing details (server name, address, description)
• Communications you send to us
• Payment information (processed securely by third-party providers)

We automatically collect certain information when you use our platform:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device identifiers)
• Usage data (features used, actions taken)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraud and abuse
• Personalize and improve your experience

3. Information Sharing

We do not sell your personal information. We may share information:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

Public information, such as your username and server listings, is visible to all users of the platform.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. We categorize these as essential (always active) and non-essential (requiring your consent). You can manage your preferences using our cookie consent banner.

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include authentication cookies (Supabase), session management, and user preference storage (theme, language).

Legitimate Interest Analytics

We use Microsoft Clarity under the legitimate interest legal basis (GDPR Article 6(1)(f)) for anonymous site-improvement analytics. Clarity records session activity including mouse movements, clicks, and scrolling behavior to help us understand how visitors use our site and identify usability issues. Clarity does not track users across other websites and data is processed by Microsoft. You can opt out of Clarity at any time via your browser's Do Not Track setting.

Analytics (Consent Required)

• Google Tag Manager (GTM): A tag management system that controls when and how other analytics and marketing scripts load on our site. Only activated after you give analytics consent.

Advertising

• Google AdSense: We display advertisements served by Google AdSense. AdSense uses cookies to serve ads based on your browsing history across websites. You can opt out of personalised advertising at Google's Ad Settings.
• Google Ads Conversion Tracking: We track conversions from Google Ads campaigns to measure advertising effectiveness. This involves a tracking pixel that records when users complete specific actions after clicking an ad.

Managing Your Cookie Preferences

When you first visit our site, a cookie consent banner will appear allowing you to accept or decline non-essential cookies by category (analytics and marketing). You can change your preferences at any time using the 'Manage Cookies' button visible on every page. Essential cookies cannot be disabled as they are required for the site to function. For more information about how Google uses data, visit: How Google uses data when you use our partners' sites or apps.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us through our support channels.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.